Cloud Gallery

Cloud Gallery

(You might also be interested in Cloud Storage and Cloud Sharing)

The webQsee browser extension includes a free and unlimited Local Gallery for any user out of the box, even to users that do not have a user account.
Then there is an additional Cloud Gallery, which is explained in this article. It is available only to paying customers or free users that have been invited to a webQsee team that uses the Cloud Gallery.

The Local and Cloud Gallery are used to store, manage, access and export Screenshots, Screencasts, Videos, Behavior Reports and Event Snapshots.

The Local Gallery stores all of its data locally on your system, inside the integrated storage of the webQsee browser extension. Any new or imported Screenshots, Videos, Reports, Snapshots will land in the Local Gallery first. This means that no data you capture with webQsee leaves your system without your prior knowledge and instruction to do so.

The Cloud Gallery stores the raw data captured with webQsee on an Amazon S3-compatible Cloud Storage of your own choice and stores just non-critical metadata on webQsee servers (like gallery item title, description, status).
Items from the Local Gallery can be uploaded to the Cloud Gallery and once they have been uploaded, they can be access by the other members of the webQsee team that the Cloud Gallery belongs to. Those items then can also be shared with external systems like Jira, Slack or Microsoft Teams.

A single Cloud Gallery always belongs to a specific webQsee team. If you are a single user with a webQsee Professional subscription, you can of course use the Cloud Gallery as well. It still belongs to the webQsee team of your own user (each webQsee user account has an own team), you are just not able to invite any other users to this team unless you upgrade your account to a Small Team Subscription. So, you will be the only user in this Cloud Gallery but can still use all its features.

Requirements

There are two requirements for using the Cloud Gallery:

  1. You either need to get a paid webQsee account (= upgrade your free account), or you need to be invited to join another webQsee team that is already using the Cloud Gallery.
    So, if you are a free user, it is sufficient that a paying webQsee customer with subscription level Small Team or higher invites you into his own team, allowing you to use his Cloud Gallery without having to spend any money yourself.
    As an additional benefit, if you join another team, you inherit the maximum video recording duration and the ability to import Behavior Reports from this team. Even if you have a free user account.
  2. If you are setting up a new Cloud Gallery, you need to bring your own Cloud Storage

Bring Your Own Storage

For the Cloud Gallery, we decided to go with a bring-your-own-storage approach, meaning that you are able to (and even need to) use your own Amazon S3 or S3-compatible storage in combination with the Cloud Gallery.

This way the data you capture with webQsee is not stored on webQsee servers and you can even use a self-hosted intranet S3 storage to keep the data on premises. Only non-critical metadata like item title, description, status is stored on webQsee servers.

The connection to the S3-compatible Cloud Storage works completely client-side, so the browser extension talks directly to the storage's API. Using our recommended bucket policies, you can still ensure appropriate user permissions on the stored data.
We made this effort in order to value the privacy of your data.
Of course we provide simple tutorials on how to set up the Cloud Storage so that you can start using the Cloud Gallery in no time.
The instructions cover the setup of an original Amazon S3 storage as well as the setup of a self-hosted S3-compatible storage called min.io

Both original Amazon S3 and self-hosted solutions usually can be tried out for free.

Share Gallery Items

Screenshots, Videos, Behavior Reports and Event Snapshots, that have been uploaded to the Cloud Gallery, can be shared:

  1. Within the webQsee team that the Cloud Gallery belongs to: all members of the team will be able to access items in the Cloud Gallery as soon as they have been uploaded. The only exception are items that have been uploaded in "private" mode, so only the uploader can see those items in the Cloud Gallery. Private Cloud Gallery items can be converted to items that are visible to the whole team.
  2. With Jira. Creation of new issues is possible as well as commenting existing issues.
  3. With Slack. A Slack WebHook is required for receiving the incoming data. We provide a guide that explains the setup of the WebHook.
  4. With Microsoft Teams. A Teams WebHook is required for receiving the incoming data. We provide a guide that explains the setup of the WebHook.

Sharing Cloud Gallery Items with Jira, Slack and Microsoft Teams has one thing in common:
What actually is shared are permanent links to the shared item(s) plus some metadata (title, description, ...) and a custom text.
Those permanent links can only be opened by team members of the webQsee team that the Cloud Gallery item(s) belong to.

So, if you share, for example, a video with Jira, the target Jira ticket will then contain a link to this item and some metadata like the length of this video and a custom text in which you can explain why you shared this video.
We are currently also working on an option to attach physical files (video, screenshot, report) to Jira issues, but that feature is not yet completed.

  • If someone clicks the shared video's link, then the browser of this person will try to open the item in the Cloud Gallery of the webQsee browser extension.
  • If the person that opens the link does not have installed the webQsee browser extension, he will se a message that asks him to install it.
  • If the person that opens the link does have the browser extension, but is not logged into webQsee, he will see a message that asks him to log in.
  • If the person that opens the link has the extension, is logged in but is not a member of the team that the Cloud Gallery Item belongs to, he will see an error message, telling him that he has no permission to view this Gallery Item.
  • If the person that opens the link has the extension, is logged in and is allowed to view the Gallery Item, then the Cloud Gallery of his webQsee browser extension will automatically open and display the shared Gallery Item.

Of course we provide more information on Cloud Sharing and setting up connections to external systems.